How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Colonial Volkswagen of Westborough is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

1060 Testimonials
5 out of 5 stars
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1036
4 star
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It started out a nice but cool Memorial Day weekend Sunday. I had been considering going back to VW (Toyota for the last 4 years) for a while now. Decided to head out to Colonial because their web site listed the best prices and or inventory compared with vw Norwood, Bedford, Boston (which was closed for Sunday!). I intended to research and test drive only. Tim Barnes got me the deal that I wanted and the price. This included an odd request: purchase x car but with the wheels of y car. Kathryn g... More
wcgoodman
2014-05-25
Chris was great to work with. He helped us out on price, addressed all of our concerns quickly and thoroughly, and made sure we had everything we needed. We are very happy with our vehicle and with our experience acquiring it. Our one disappointment was outside of Chris's domain: we had to negotiate aggressively for an acceptable finance rate despite excellent credit and a sizable down payment. Perhaps that is the way of the car sales business.
love our VW
2012-10-11
just want to drop a note and have someone give a BIG "at-a-boy" to Adam Peschke, Service Advisor. I came in a few days ago with a leaking flex-pipe attached to my catalytic converter (on our 2003 Golf) and was expecting a rather costly repair. Well, upon accessing the situation, Adam said he'd get it taken care of and under warranty.
delwad
2008-12-30
I wanted a new car but, like everyone, didn't want to buy unless the numbers made sense. I did my homework on the trade in value of my car (2012 Honda Accord) and decided that I'd go take a look at a GTI I saw on Colonial's web site. Stopped by the dealer on Saturday with no intention of buying a car - just wanted to see what the numbers looked like. Ended up seeing a 2015 Jetta GLI SEL on the lot at a big discount. Drove it and loved it. The hardest part of buying a car in my experience wa... More
Michael
2016-05-24
I am now to the country and approached Colonial Volkswagen to buy a car. Right from the time I walked into the office till the time I came out buying a car, the experience was amazing. I was taken very good care, shown the right car that I needed based on my budged and the best part of since I was having a tough time getting a good loan and also going through the process of getting a drivers license, they held on to my car for a long time and during this process they helped in every way possible... More
Subrajit
2014-05-25
Chris went above and beyond with the leasing company. Getting all the papework was complicated but he kept at it and kept me informed. I couldn't have asked for better customre service.
wkatter
2012-10-06
I was looking around the worcester area for the best car dealership to deal with. I decided to go check out this dealer ship and meet Jamie Rodriguez. I could have not asked for anything more from Jamie because he dealt with me the way I could really only be dealt with. That way was by email and he put in a lot of hard work to get this deal done. I've had problems with other dealers because they don't seem to care about what your looking for cause they just want to make a sale. Jamie did everyth... More
dducharme
2008-12-10
First and foremost I worked with Dan who was honest from the get go. When it comes to purchasing a new vehicle this is an extremely important factor. He exceeded my expectations and worked with me to get the best price possible. If you're looking to work with someone I highly recommend him and Colonial VW.
VW2016grey
2016-05-20
Great people, Great Service, would definitely go to colonial Volkswagen for my next car. i was a first time buyer and they help me through the process of getting a car. A few things we wrong with the car and they fixed them for me before they let me have the car. the show room was very clean and homey. the dealers had a great sense of what they were talking about.
MatthewBland
2014-05-21
Chris stands out among the team as knowledgeable and responsible. He really cares about getting you the deal and making sure you're satisfied with your new car.
emilygabb
2012-10-01