We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.
Colonial Volkswagen of Westborough is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!
5 out of 5 stars
Excellent service as always. Bill McGrath supervised my annual service and inspection sticker with his professional, knowledgeable and friendly manner, in keeping with many past visits. During this challenging time he is doing a truly excellent job. Many thanks!
Mr.Jason Garrett gave us superb sales service and efficiency. His thoughtful approach and attention to details were outstanding. Ms. Kathryn Gear in Finance also provided us with outstanding service and expertise. I will surely recommend Mr. Garrett and Ms. Gear and Colonial Volkswagen to anyone who is in the market for a purchase.
It was a pleasant experience down at Colonial VW. I did not intend to sell my car. I went in for a service. But I ended up leasing the 2014 Tiguan, thanks to the friendly staff and the ample stock of cars they have at the dealership. VW bought my old CC and leased me the new Tiguan on the same day. All of it happened in a couple of hours. Which is just the way I like it to be :)
I got an excellent service from Pierre Saliba. I enjoyed my car pretty much. Pierre Saliba would answer my question or help me with some problems immediately.
when i called the dealership to find out about purchasing a new tdi jetta the first person i spoke with was the sales manager bill vitoratos. he answered all my questions then turned me over to an experienced sales person who was rob strickland. between them both they gave me a price over the phone and when i did finally get into the dealership to purchase my new car there were no suprises. the sales manager then introduced me to his boss mark babineau who thanked me for allowng colonial vw to earn my business. the whole experience was a complete pleasure. kudos to bill mark and bobby... More
I have been dealing with the service department at Colonial Volkswagen in Westboro for eight years and they have always treated me well and provided great service.
Excellent service as always! Bill McGrath met my car’s needs for annual service and inspection sticker and assured that all needed services were performed quickly and safely. His knowledge, professional service, and friendly, informative manner in this difficult, demanding time were completely reassuring. Many thanks!
I brought my car in for a routine service check and the person who helped me was Nick he was very friendly and helpful. He made the process quick and painless; I was in and out and on my way! I will definitely be returning in the future.
We had a great experience working with Colonial Volkswagen of Westborough. This was our second time purchasing a car from Mike and he was flexible, affable, and kind. We highly recommend this dealership!
I recently purchased a new 2013 Volkswagen Passat from Colonial Volkswagen. Pierre Saliba was my sales consultant. Pierre was very helpful during the purchase. He pointed out the benefits of the gas engine and diesel engine. He insisted that we drive each to see how each car felt on the road. He also pointed the differences between the 2012 and 2013 models. I felt that Pierre spent extra time with me, so that I understood my various options. I researched the price of the Passat on line and feltI knew what a fair price was. After I decided which car I wanted, I told Pierre what I thought a fair price for the new car and my trade in value. Pierre sold me the car for the price I wanted and give me the trade in value I thought was fair. I would highly recommend Pierre. After the sales I dealt with Kathryn Gear. She was helpful explaining the various options that were available with the new car. My wife and I for the last four years have both driven Volkswagens. The two Bills and Adam have always given us great service. The Colonial service department is the best. I will be back when my wife need a new car. Joe MacDougall... More