How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Colonial Volkswagen of Westborough is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

1060 Testimonials
5 out of 5 stars
5 star
1036
4 star
24
3 star
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1 star
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I can't be happier! I put in an application online and was contacted within minutes by Derek. Derek was extremely patient and didn't make me feel rushed, considering it was his day off! I would highly recommend you visit Colonial VW of Westborough and ask for Derek!!
ryanb
2016-05-26
I worked with Mike Lodowsky at Colonial Volkswagen of Westborough to purchase my first vehicle. The customer service and the entire sales process was positive. Excellent overall experience.
kap252
2014-06-03
I recently purchased a 2012 Tiguan from David at Colonial. I was nervous about purchasing my first car, but he answered all of my questions and walked me through every step of the process with great professionalism and knowledge. I love my new car and I would highly recommend him to anyone I know who is in the market for a Volkswagen.
afraser
2012-10-31
This was a great car buying experience. Saw the ad in the paper, called and confirmed they still had the one listed in stock. It was actually there when we arrived and they honored the price in the ad with no hassles. Never attempted a bait and switch and didn't gouge on the extended warranty or financing. A very pleasant experience from start to finish. I highly recommend this dealership!
kirby2112
2009-09-19
Excellent dealership. Derek and Dan (finance) were great to work with and made the process seamless. Probably the best new car buying experience I've had.
happycustomer
2016-05-26
Chris Tattrie was very helpful, knowledgeable, and friendly. My daughter came with me to buy the car and he carefully showed her how to use every feature and then was very patient while she test drove the vehicle. After purchasing when the sale was done and he could move on, Chris again took a lot of time to show (this time my other daughter) how to use every feature on the Jetta SE. We really appreciated his service and would recommend working with him to purchase a new or used car from Volkswa... More
Sullivan75
2014-06-02
I bought a 2013 Volkswagon Jetta from David Ceruti at Colonial Volkswagon in Westborough, His friendliness and knowledge of vehicles was what gave me complete confidence in buying a car from him at Colonial Volkswagon. He continued to check in with me, keep me informed and updated with every step of the way until he handed me the keys to my brand new car. I am definitely going to recommend Colonial Volkswagon to all of my friends and family and I will most definitely be suggesting David Cerut... More
cceruti
2012-10-31
I initially went to another dealer because my wife and I were in the market for 2 SUVs. We both wanted the Tiguan and both had over 6 months left on our leases. The first dealer (NOT Colonial) advised me that the vehicle I wanted could not be found. Moreover, the deal they offered was not acceptable. I kind of felt they could do more with TWO potential sales. I walked out. I then submitted a random request to other dealers and was contacted ASAP by Jamie Rodriguez. He was extremely frie... More
billydoo
2009-02-07
This was an all around great experience from start to finish. A fast turn around with everything explained to me. No pressure and wonderful customer service,
Stephanie
2016-05-26
I just bought a 2014 Passat. The experience was fantastic! Peter and Ammar did everything they could to make the buying process simple and easy. Highly recommend!
kaiservw
2014-06-01