We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.
Colonial Volkswagen of Westborough is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!
5 out of 5 stars
I can't be happier! I put in an application online and was contacted within minutes by Derek. Derek was extremely patient and didn't make me feel rushed, considering it was his day off! I would highly recommend you visit Colonial VW of Westborough and ask for Derek!!
I worked with Mike Lodowsky at Colonial Volkswagen of Westborough to purchase my first vehicle. The customer service and the entire sales process was positive. Excellent overall experience.
I recently purchased a 2012 Tiguan from David at Colonial. I was nervous about purchasing my first car, but he answered all of my questions and walked me through every step of the process with great professionalism and knowledge. I love my new car and I would highly recommend him to anyone I know who is in the market for a Volkswagen.
This was a great car buying experience. Saw the ad in the paper, called and confirmed they still had the one listed in stock. It was actually there when we arrived and they honored the price in the ad with no hassles. Never attempted a bait and switch and didn't gouge on the extended warranty or financing. A very pleasant experience from start to finish. I highly recommend this dealership!
Excellent dealership. Derek and Dan (finance) were great to work with and made the process seamless. Probably the best new car buying experience I've had.
Chris Tattrie was very helpful, knowledgeable, and friendly. My daughter came with me to buy the car and he carefully showed her how to use every feature and then was very patient while she test drove the vehicle. After purchasing when the sale was done and he could move on, Chris again took a lot of time to show (this time my other daughter) how to use every feature on the Jetta SE. We really appreciated his service and would recommend working with him to purchase a new or used car from Volkswagen of Westborough.... More
I bought a 2013 Volkswagon Jetta from David Ceruti at Colonial Volkswagon in Westborough, His friendliness and knowledge of vehicles was what gave me complete confidence in buying a car from him at Colonial Volkswagon. He continued to check in with me, keep me informed and updated with every step of the way until he handed me the keys to my brand new car. I am definitely going to recommend Colonial Volkswagon to all of my friends and family and I will most definitely be suggesting David Ceruti as the salesman. Great experience.... More
I initially went to another dealer because my wife and I were in the market for 2 SUVs. We both wanted the Tiguan and both had over 6 months left on our leases. The first dealer (NOT Colonial) advised me that the vehicle I wanted could not be found. Moreover, the deal they offered was not acceptable. I kind of felt they could do more with TWO potential sales. I walked out. I then submitted a random request to other dealers and was contacted ASAP by Jamie Rodriguez. He was extremely friendly and low pressure. I explained my situation and he found the Tiguan I wanted in less than an hour. I know buying a car can be a game and the buyer wants the best deal...dealers want to make a profit. That's fine. All I ask is that the salesperson be honest and not try to up-sell me on everything. Jamie Rodriguez was the best salesperson I worked with on all of my cars. No pressure. Always available to take my call. He got me the best deal and when I asked for even more, he was honest about not being able to do it. I respect that because even I knew I might have been asking for a little too much in my particular situation. Overall, everyone at the dealership was excellent and very nice. Jamie and I worked on a second deal and he got my wife into a new Tiguan for exactly what she wanted to pay. My wife has more patience than me and was willing to walk. However, Jamie/Colonial made it work. We are now both driving the vehicles we want (need actually). We moved and needed better winter vehicles. Colonial made this possible after we accepted that we would be stuck in our old vehicles because of the terrible deal offered by the first dealer. Thank you Colonial. Thank you Jamie. A+ Dealership and A++ service.... More
This was an all around great experience from start to finish. A fast turn around with everything explained to me. No pressure and wonderful customer service,
I just bought a 2014 Passat. The experience was fantastic! Peter and Ammar did everything they could to make the buying process simple and easy. Highly recommend!